This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

History and cache not saving

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur pirovox

more options

Recently, my firefox not save browsing history and cache. Cookies, bookmark, and other preference are good.

I've tried every solutions that I can find. Reinstall, reset, delete user, clear addon, change privacy config, etc.

Is there virus that delete browsing history? Another browser is good. Or maybe my OS?

If you have the solution, I'm very grateful.

Thanks and sorry for my bad english.

Recently, my firefox not save browsing history and cache. Cookies, bookmark, and other preference are good. I've tried every solutions that I can find. Reinstall, reset, delete user, clear addon, change privacy config, etc. Is there virus that delete browsing history? Another browser is good. Or maybe my OS? If you have the solution, I'm very grateful. Thanks and sorry for my bad english.

Gekose oplossing

I'm sure I'm not, and thanks for your respond.

I uninstall system utility app, and my problem solved.

I still don't know why this happen, cause all this time this problem never happen.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Are you sure you are not in Private Browsing?

more options

Gekose oplossing

I'm sure I'm not, and thanks for your respond.

I uninstall system utility app, and my problem solved.

I still don't know why this happen, cause all this time this problem never happen.