This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

every time i opened firefox on windows 8,it shows 'Already opened do u want to close'. What is wrong with it?

  • 1 antwoord
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur guigs

more options

every time i opened firefox on windows 8,it shows 'Already opened do u want to close'. When i clicked ok,it shows error something related to profile. I read about the removal of parent.lock file after ending the process tree of firefox from task manager. but every time i removed it it comes automatically for the next time. Why this problem occurs? Previously i never faced such problem. I tried by re installing firefox many times,but the remains. please tell how to get rid of this problem.

every time i opened firefox on windows 8,it shows 'Already opened do u want to close'. When i clicked ok,it shows error something related to profile. I read about the removal of parent.lock file after ending the process tree of firefox from task manager. but every time i removed it it comes automatically for the next time. Why this problem occurs? Previously i never faced such problem. I tried by re installing firefox many times,but the remains. please tell how to get rid of this problem.

All Replies (1)

more options

I understand that you have removed the lock file. Is the profile folder managed by a network drive?

If not try a new profile: Profile Manager - Create, remove or switch Firefox profiles