This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to update firefox

  • 3 antwoorde
  • 7 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

I am unable to update the firefox by using the "Check for updates option". I tried clicking on the button "Restart firefox to update" many times but it doesnt work. So I am asking is there only one choice to manually uninstall and reinstall the latest version or is there any other fixes. Please help

I am unable to update the firefox by using the "Check for updates option". I tried clicking on the button "Restart firefox to update" many times but it doesnt work. So I am asking is there only one choice to manually uninstall and reinstall the latest version or is there any other fixes. Please help
Aangehegde skermkiekies

All Replies (3)

more options

Strawberry971 said

I am unable to update the firefox by using the "Check for updates option". I tried clicking on the button "Restart firefox to update" many times but it doesnt work. So I am asking is there only one choice to manually uninstall and reinstall the latest version or is there any other fixes. Please help

Please consider to check this troubleshooting option, these might be helpful: [http://mzl.la/12HxrtL]

more options

Sashoto Seeam said

Strawberry971 said
I am unable to update the firefox by using the "Check for updates option". I tried clicking on the button "Restart firefox to update" many times but it doesnt work. So I am asking is there only one choice to manually uninstall and reinstall the latest version or is there any other fixes. Please help

Please consider to check this troubleshooting option, these might be helpful: [http://mzl.la/12HxrtL]

Other than the fact that I have to redownload and reinstall the whole firefox I didnt get any help whatsoever. Any other possible solutions ?

more options

This is a known issue

Bug 1125910 - Firefoxv35 Not Update v35.0.1 https://bugzilla.mozilla.org/show_bug.cgi?id=1125910

If you ever have trouble updating any program, go to the programs web site and download its full installer.