This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Restore bookmarks

  • 1 antwoord
  • 1 het hierdie probleem
  • 18 views
  • Laaste antwoord deur Sashoto Seeam

more options

I just got yhe message " your profile cannot be loaded" see attached. So, i created a new profile but now my bookmarks are missing. How do i restore them please? I have a backup for my computer on a removable disk.

I just got yhe message " your profile cannot be loaded" see attached. So, i created a new profile but now my bookmarks are missing. How do i restore them please? I have a backup for my computer on a removable disk.
Aangehegde skermkiekies

All Replies (1)

more options

terrace said

I just got yhe message " your profile cannot be loaded" see attached. So, i created a new profile but now my bookmarks are missing. How do i restore them please? I have a backup for my computer on a removable disk.

Hello terrace, If you have previously restored bookmarks, it is very easy to recover them. Follow this method:

  • Press Ctrl + Shift + B which will bring your bookmarks library.
  • Now at the top of that window you'll find Import and Backup dropdown.
  • Click there and chose Restore and then select Chose file, then locate where you have stored your backup.

That's it, hope it will work for you.