This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

What happened to all my bookmarks when a new Firefox start screen appeared

more options

A new initial screen was presented to me. I was asked if I wanted the secure screen or the default screen. I chose the "secure screen". The initial screen changed and I am unable to view any of my former bookmark links.

A new initial screen was presented to me. I was asked if I wanted the secure screen or the default screen. I chose the "secure screen". The initial screen changed and I am unable to view any of my former bookmark links.

All Replies (1)

more options

I'm not familiar with the choice you were given. Perhaps it is a feature of one of your add-ons?

In case one of your extensions is involved, could you try starting up again in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?


Usually you can update your home page setting as follows: