This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why has WEBROOT been eliminated from my Firefox?

more options

I had Webroot as a password manager inside of Firefox and its disappeared. I can not find a way to get it back.

I had Webroot as a password manager inside of Firefox and its disappeared. I can not find a way to get it back.

All Replies (3)

more options

On the Extensions section of the Add-ons page, the disabled extensions cluster at the bottom. I don't know whether you scrolled all the way down to check whether Webroot is there and needs to be enabled.

Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then check toward the bottom. Anything?

If it's nowhere to be found, could you open Webroot and see whether its settings have a way to turn browser add-ons on and off? You could try turn them off and on again and see whether Webroot pushes the add-on back into Firefox.

Any luck?

more options

DBEAK said

I had Webroot as a password manager inside of Firefox and its disappeared. I can not find a way to get it back.

Nothing has worked. I am wondering if maybe Lastpass has caused the Webroot system to be eliminated. The Webroot system was a lot like Lastpass so maybe Lastpass has done something to eliminate this competitor's system of password management. I think that is probably why its gone, Lastpass must have somehow eliminated Webroot's password manager plugin. I plan to give up now.

more options

If you prefer Webroot, you might submit that question to their support, whether LastPass could have disabled it.