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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

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  • Laaste antwoord deur FredMcD

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my flash continuously crashes and runs when playin my game on facebook..and also continues to spin on other sites then eventually crashes i been tryin to figure it out for months .im running windows 8.1 pro..and way i can fix this .

my flash continuously crashes and runs when playin my game on facebook..and also continues to spin on other sites then eventually crashes i been tryin to figure it out for months .im running windows 8.1 pro..and way i can fix this .

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Does Firefox have any crash reports?

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: