This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Icon for an extension has disappeared and I cannot locate it in dropdown area nor customize area.

  • 4 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur tomvet475

more options

An extension I have had installed for some time, and which icon was on the toolbar, disappeared from the toolbar. The extension is still in the list and enabled in the add-ons page. I cannot locate the icon in any of the places I would expect to find it. Disable/re-enable and remove/reinstall have not solved this problem. What next?

An extension I have had installed for some time, and which icon was on the toolbar, disappeared from the toolbar. The extension is still in the list and enabled in the add-ons page. I cannot locate the icon in any of the places I would expect to find it. Disable/re-enable and remove/reinstall have not solved this problem. What next?

All Replies (4)

more options

If missing items are in the Customize palette then drag them back from the Customize window on the toolbar. If you do not see an item on a toolbar and in the Customize palette then click the Restore Defaults button to restore the default toolbar setup.

more options

This moved most of my icons off the toolbar and add-on bar back into the customize corral. However it did not return the missing icon to any area.

more options

What add-on is giving you problems? Have you contacted their support site?

more options

Privacy Badger by EFF. No I have not contacted them, but will now. Thanks for the help so far.