This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

New update today will not download emails. It say it is downloading them but does not. Old version does. Why?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

nhguy
nhguy
more options

This morning I restarted Thunderbird. I got a message saying that Thunderbird was installing updates. After that I now cannot download my emails. It says it is downloading my messages but will not. I have an older version that still does download my messages. Why does the new updates refuse to download my emails? Again, it gives me a message that says it is downloading the messages but will not. Home HP computer with Windows 8.1. Thunderbird is making a connection with my Centurytel.net address or it wouldn't give me that message. William Shanaman

This morning I restarted Thunderbird. I got a message saying that Thunderbird was installing updates. After that I now cannot download my emails. It says it is downloading my messages but will not. I have an older version that still does download my messages. Why does the new updates refuse to download my emails? Again, it gives me a message that says it is downloading the messages but will not. Home HP computer with Windows 8.1. Thunderbird is making a connection with my Centurytel.net address or it wouldn't give me that message. William Shanaman

Gekose oplossing

Make sure Thunderbird isn't blocked by a personal firewall.

Lees dié antwoord in konteks 👍 0

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Gekose oplossing

Make sure Thunderbird isn't blocked by a personal firewall.