Firefox performed an update at 3:00 pm this afternoon. I was working in an Excel file and Firefox crashed, the window got stuck when it said it was sending a crash report so I had to close that window. I could not relaunch Firefox, it kept telling me Firefox was already running, when I clicked "close Firefox" I got an error message that I can't remember, something was missing or not available. I tried rebooting etc. then figured I would use IE to download a new version, that's when I found IE won't work either. It loads but can't connect. My internet is working, I'm on a backup laptop now with no problems. So I downloaded Chrome setup to this laptop, copied it to the laptop with no working browsers and tried to install, it started but when it tried to log onto the Chrome welcome page it just churns away and can't connect. Not sure what may have happened but since it's all browsers I'm thinking something in the internet setup area needs adjusting. Any ideas? I work from home on the Internet 40 hours a week so need that laptop working. The one I'm using now will due for a while but I gotta get the other back up and running asap. Thanks for any help from anyone! O Both laptops are running Windows 7