This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

grey triangle on secure website firefox 36.0

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur philipp

MJ_Lind
MJ_Lind
more options

When going to https://www.huntington.com/ I now get a grey triangle in the address bar. This only happened since FF 36.0. Same problem exists on FF 36.0 and 36.0.1 for Kindle/Android. IE no problem. I uninstalled FF and reinstalled FF 35.0.1 and all is OK, upgraded to 36.0.1 and problem exists. Tried FF 37 Beta same problem. All other https websites I use work fine. I hope a remedy can be found as I have been a FF user since initial beta days. Thanks!

When going to https://www.huntington.com/ I now get a grey triangle in the address bar. This only happened since FF 36.0. Same problem exists on FF 36.0 and 36.0.1 for Kindle/Android. IE no problem. I uninstalled FF and reinstalled FF 35.0.1 and all is OK, upgraded to 36.0.1 and problem exists. Tried FF 37 Beta same problem. All other https websites I use work fine. I hope a remedy can be found as I have been a FF user since initial beta days. Thanks!

All Replies (1)

philipp
philipp
  • Moderator
more options

hi MJ_Lind, this is no bug in the browser - the site you have mentioned only offers weak TLS_RSA_WITH_RC4_128_SHA encryption making use of the RC4 cipher suite which is considered broken and no longer trustworthy. according to this recent proposal browsers have to stop supporting RC4: https://tools.ietf.org/html/rfc7465

starting with firefox 38, the browser will show an error message and totally block access to affected sites, so please contact the webmasters of the site and inform them about this issue...