Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 36.0.1 on Mac running Yosemite 10.10.2 hangs when trying to open Add-ons Manager

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur guigs

nudolfan13
nudolfan13
more options

I am running Firefox 36.0.1 on an iMac with Yosemite 10.10.2. Firefox is working fine except that it hangs and forces me to Force Quit the application every time I try to choose Add-ons from the Tools menu. I have never had this problem before. This problem has happened for three straight days with my iMac being restarted several times. The same problem happens when trying to access Add-ons from the Open menu icon. Does anyone have a solution? Thanks!

I am running Firefox 36.0.1 on an iMac with Yosemite 10.10.2. Firefox is working fine except that it hangs and forces me to Force Quit the application every time I try to choose Add-ons from the Tools menu. I have never had this problem before. This problem has happened for three straight days with my iMac being restarted several times. The same problem happens when trying to access Add-ons from the Open menu icon. Does anyone have a solution? Thanks!

Gekose oplossing

If you put this into the url bar: about:addons does this also happen? If not, add the icon back and remove it to reset it.

Does it also happen in Safe Mode?

Lees dié antwoord in konteks 👍 1

All Replies (1)

guigs
guigs
more options

Gekose oplossing

If you put this into the url bar: about:addons does this also happen? If not, add the icon back and remove it to reset it.

Does it also happen in Safe Mode?