This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 36.0.1 on both Mac and PC, but won't sync

  • 1 antwoord
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur guigs

superman75
superman75
more options

I have Firefox 36.0.1 on both my Mac and PC, but they won't sync. I unlinked both and restarted a few times, and now they're both logged in, but won't sync. Please help.

I have Firefox 36.0.1 on both my Mac and PC, but they won't sync. I unlinked both and restarted a few times, and now they're both logged in, but won't sync. Please help.

All Replies (1)

guigs
guigs
more options

Superman are these on the same computer or the same profile? Please rename the device in the sync profile.

If not, in order to further investigate:

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.

Thank you.