This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Applied 37.x.x when asked but stayed at 36.0.4 Mac O/S Yosemite 10.10 - why?

  • 3 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

Old Duffer
Old Duffer
more options

On several occasions within the last 6-9 months, I have been notified of the latest version of Firefox, clicked to apply the update, restarted Firefox and stayed at my previous version - see subject. So, I followed the link in "About, Firefox", which informed me updates are available, and I am greeted with "Congratulations, you're Firefox version is up-to--date!". Not an earth shattering problem but somewhat annoying. Why does this happen? Thanks.

  • Provides information about the default web browser
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • Panasonic DRM Plugin: 1.2.1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 17.0 r0
  • Unity Web Player version 4.1.5f1. (c) 2012 Unity Technologies ApS. All rights reserved.
  • iPhoto6
On several occasions within the last 6-9 months, I have been notified of the latest version of Firefox, clicked to apply the update, restarted Firefox and stayed at my previous version - see subject. So, I followed the link in "About, Firefox", which informed me updates are available, and I am greeted with "Congratulations, you're Firefox version is up-to--date!". Not an earth shattering problem but somewhat annoying. Why does this happen? Thanks. * Provides information about the default web browser * The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime. * The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser. * Displays Java applet content, or a placeholder if Java is not installed. * Office Live Update v1.0 * Panasonic DRM Plugin: 1.2.1.0 * The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. * Microsoft Office for Mac SharePoint Browser Plug-in * Shockwave Flash 17.0 r0 * Unity Web Player version 4.1.5f1. (c) 2012 Unity Technologies ApS. All rights reserved. * iPhoto6

Gekose oplossing

It is true that Firefox 37.0 has been released, but updates have been disabled to allow investigating and fixing some reported crashes on Windows (bug 1149761 and bug 1149864). There will be a Firefox 37.0.1 version released to address these crashes.

Lees dié antwoord in konteks 👍 0

All Replies (3)

user633449
user633449
more options

Lets try a few things:

Old Duffer
Old Duffer Vraag-eienaar
more options

Thank you for your suggestions. I tried the Refresh Firefox option, which created an "Old Firefox Data" folder on my desktop, as advertised. Now "About Firefox" tells me I am at V 36.0.4 which is the most up-to-date version.

This still leaves the question: "Why did it ask me to update to V 37.x.x?

I emphasize again, this is not an earth shattering problem and may not be worth anymore time trying to track it down.

Thanks again for your response.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

It is true that Firefox 37.0 has been released, but updates have been disabled to allow investigating and fixing some reported crashes on Windows (bug 1149761 and bug 1149864). There will be a Firefox 37.0.1 version released to address these crashes.