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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 37.0 crashes on start-up

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur ideato

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Since installing the upgrade to v37.0 yesterday, I have been unable to start Firefox. It goes straight to the 'We have a problem' window asking me to submit a crash report

Since installing the upgrade to v37.0 yesterday, I have been unable to start Firefox. It goes straight to the 'We have a problem' window asking me to submit a crash report

All Replies (2)

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hello manofmann, please look out for a firefox 37.0.1 update that is going to be released soon in order to adress some startup crashes on windows as this might apply to your issue as well...

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Hello manofmann, philipp

to update philipp's post

updates are enabled again, go from Help > About Firefox, and download the latest 37.0.1 :-)

thank you