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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can not log in to email on cox.net

  • 6 antwoorde
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur kunkel

kunkel
kunkel
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Only on one computer (Windows 8.1). Happened after I installed the latest Thunderbird upgrade.

Only on one computer (Windows 8.1). Happened after I installed the latest Thunderbird upgrade.

Gekose oplossing

Make sure Thunderbird isn't blocked by a personal firewall.

Lees dié antwoord in konteks 👍 0

All Replies (6)

christ1
christ1
  • Top 25 Contributor
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Gekose oplossing

Make sure Thunderbird isn't blocked by a personal firewall.

kunkel
kunkel Vraag-eienaar
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Don't think I have a firewall problem. Don't know how to check.

kunkel
kunkel Vraag-eienaar
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Maybe I should uninstall Thunderbird and re-install it? Comments>

Larry K

user01229325
user01229325
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Waste of time. Figure out what firewall you have and make sure Thunderbird is Allowed. Firewall is usually part of your antivirus.

kunkel
kunkel Vraag-eienaar
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Thought I sent a reply, but don't see it.

email is fine on two other computers (Windows 7) that did not have an upgrade of Thunderbird. Windows 8.1 computer did have upgrade and now has the problem,

ISP (cox.net) does not support Mozilla. Bummer!

Firewalls all seem fine for Thunderbird. Still can't connect.

Now what?

Larry Kunkel

kunkel
kunkel Vraag-eienaar
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I ran a "severe" virus check with Norton 360. Now, all is well with Thunderbird and also Firefox--which also was affected when I did an update.

I had uninstalled Thunderbird, but it came back just fine when I re-installed it. Also, I now have Firefox okay, too. Happiness is running virus software to fix problems!