This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I keep getting a big white box with an "!" within a circle even after constantly refreshing Firefox

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur FredMcD

more options

When playing a game on PCH I constantly get an interruption which is a large white square with a circle in the middle surrounding a ! symbol. Refreshing clears that up as it skips to a new game which will soon repeat the square, etc. I do get a message above that says an adobe plugin has crashed. Nothing I do seems to stop it for any length of time

When playing a game on PCH I constantly get an interruption which is a large white square with a circle in the middle surrounding a ! symbol. Refreshing clears that up as it skips to a new game which will soon repeat the square, etc. I do get a message above that says an adobe plugin has crashed. Nothing I do seems to stop it for any length of time

All Replies (2)

more options

Try to monitor your memory (RAM) usage to make sure you have enough RAM at all times. use search engine to lookup something like "adobe plugin has crashed fix"

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: