This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Local Folders on network drive hangs Thunderbird when using OpenVPN

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Matt

c_edt
c_edt
more options

I'm using Thunderbird 31.6.0 on Windows 7 64-bit.

I have an IMAP account used to access my company's mail server and use the Local Folders as a way to archive all my emails. Previously, my Local Folders were physically located on my laptop, but recently I changed their location to a network drive on our internal network. I did this so my archives would get automatically backed up each night on our server.

This works very well when I am in the office. However, when I am out of the office and have to connect via OpenVPN, Thunderbird will hang when I launch it and am connected to the network drive. If I disconnect from the network drive, then Thunderbird launches and works without issue, but I no longer have access to my archived emails.

The total size of my email archive is 4.85GB.

Has anybody run into an issue like this with networked local folders when using OpenVPN or any other VPN client?

I'm using Thunderbird 31.6.0 on Windows 7 64-bit. I have an IMAP account used to access my company's mail server and use the Local Folders as a way to archive all my emails. Previously, my Local Folders were physically located on my laptop, but recently I changed their location to a network drive on our internal network. I did this so my archives would get automatically backed up each night on our server. This works very well when I am in the office. However, when I am out of the office and have to connect via OpenVPN, Thunderbird will hang when I launch it and am connected to the network drive. If I disconnect from the network drive, then Thunderbird launches and works without issue, but I no longer have access to my archived emails. The total size of my email archive is 4.85GB. Has anybody run into an issue like this with networked local folders when using OpenVPN or any other VPN client?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

network drives per se are bad news with Thunderbird.

Thunderbird creates it's profile in the roaming folder. Enable roaming profiles, get your benefits of a server backup and skip the difficult part of trying to make the profile work over the network.