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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

update without permissions, then had to uninstall and re-install browser

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I have Firefox setup to notify me about updates, but not actually update without my say so. Today, Firefox updated itself to v37, crashed, then would not re-open. After several re-starts of my computer I had to uninstall and re-install the browser and now it on update v37. If I wanted it to auto-update I would select the option for that, but I don't.

The questions are 'why did it update when it's not supposed to' and 'why did it have to be re-installed after it updated itself without permission'.

I have Firefox setup to notify me about updates, but not actually update without my say so. Today, Firefox updated itself to v37, crashed, then would not re-open. After several re-starts of my computer I had to uninstall and re-install the browser and now it on update v37. If I wanted it to auto-update I would select the option for that, but I don't. The questions are 'why did it update when it's not supposed to' and 'why did it have to be re-installed after it updated itself without permission'.

Gekose oplossing

When the message about a Firefox update being available comes up, the user has to [first] see that message, which tends to go behind the main browser window if the user is typing or clicking something at the exact instance that dialog box appears. And [2nd] say "not now" immediately, otherwise after 30 seconds the download will proceed without waiting for a response. It has been like that since June 2008 when Firefox 3.0 was released.

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Gekose oplossing

When the message about a Firefox update being available comes up, the user has to [first] see that message, which tends to go behind the main browser window if the user is typing or clicking something at the exact instance that dialog box appears. And [2nd] say "not now" immediately, otherwise after 30 seconds the download will proceed without waiting for a response. It has been like that since June 2008 when Firefox 3.0 was released.