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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

New install but popup window says already running. which its not.

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  • Laaste antwoord deur user633449

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Says to close instance. Which it is not running thru task manager. Another popup says profile missing. Downloaded lastest firefox after uninstalling what i had. windows 7 running 64 bit any ideas? thx joey

Says to close instance. Which it is not running thru task manager. Another popup says profile missing. Downloaded lastest firefox after uninstalling what i had. windows 7 running 64 bit any ideas? thx joey

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Try restarting your computer than installing Firefox.

Also, why did you uninstall Firefox? If you were having a problem with firefox uninstall and reinstall rarely helps.