This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The video downloader add-on does not work videos on some sites

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

I have had no trouble downloading videos from Youtube, but when I try to use the add-on for videos on local news station websites I run into a multitude of problems. Sometimes it will only download a 10 second clip, while others times the downloaded video will not play.

I have had no trouble downloading videos from Youtube, but when I try to use the add-on for videos on local news station websites I run into a multitude of problems. Sometimes it will only download a 10 second clip, while others times the downloaded video will not play.

All Replies (3)

more options

You would have to contact the author of the extension for support if there are problems with the extension. You can find contact information on its page on the Add-ons website.

more options

Well I could not find the author of the extension on the Add on website. Do you have any other advice

more options