This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

On facebook I can not look at my freinds with the name of Tracey I can useing my phone app I can with Chrome etc but not using firfox on my PC tower

  • 5 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur smithy196426

smithy196426
smithy196426
more options

On facebook I can not look at my friends with the name of Tracey I can using my phone app I can with Chrome etc but not using Firefox on my PC tower

On facebook I can not look at my friends with the name of Tracey I can using my phone app I can with Chrome etc but not using Firefox on my PC tower

Gekose oplossing

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Lees dié antwoord in konteks 👍 1

All Replies (5)

Mark Schmidt
Mark Schmidt
more options

Gekose oplossing

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

smithy196426
smithy196426 Vraag-eienaar
more options

smithy196426 said

On facebook I can not look at my friends with the name of Tracey I can using my phone app I can with Chrome etc but not using Firefox on my PC tower

Hello,

(In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?) --No uses in taken a screen shot As it dose not load the page to any 1 with the name Tracey It just stay on the page you are on

smithy196426
smithy196426 Vraag-eienaar
more options

No uses in taken a screen shot As it dose not load the page to any 1 with the name Tracey It just stay on the page you are on

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
smithy196426
smithy196426 Vraag-eienaar
more options

Still dose not work i have tried all of that before