This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot create emails or attach items.

  • 1 antwoord
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur FredMcD

more options

Today is the first time ever that I have not been able to create emails. The screen shows up and I can enter the email I want to send it to, but when I try to go to the body of the email, nothing happens. I checked out the "History" tab and it says 403 Forbidden.

Today is the first time ever that I have not been able to create emails. The screen shows up and I can enter the email I want to send it to, but when I try to go to the body of the email, nothing happens. I checked out the "History" tab and it says 403 Forbidden.

All Replies (1)

more options

Your Adobe programs are out-of-date. Please update them.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.