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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

frequent crash

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Wayne Mery

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AdapterDeviceID: 0x0166 AdapterDriverVersion: 9.17.10.3190 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: %7B3ed8cc52-86fc-4613-9026-c1ef969da4c3%7D:3.2.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0.1,it-IT%40dictionaries.addons.mozilla.org:3.4.0 AvailablePageFile: 13574443008 AvailablePhysicalMemory: 5373517824 AvailableVirtualMemory: 3853844480 BIOS_Manufacturer: Phoenix Technologies Ltd. BlockedDllList: BreakpadReserveAddress: 46596096 BreakpadReserveSize: 67108864 BuildID: 20150608103712 CrashTime: 1434612159 EMCheckCompatibility: true Email: dante.vitale@gmail.com EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1434366761 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.17.10.3190 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 342 StartupTime: 1434611947 SystemMemoryUsePercentage: 35 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16719835136 TotalPhysicalMemory: 8360857600 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 38.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 :

MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
Provider di servizi TCPv6 RSVP : 2 : 1 :  
Provider di servizi TCP RSVP : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
Provider di servizi UDPv6 RSVP : 2 : 2 :  
Provider di servizi UDP RSVP : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 :  
vSockets DGRAM : 0 : 2 : %windir%\system32\vsocklib.dll 
vSockets STREAM : 0 : 1 : 

useragent_locale: it

AdapterDeviceID: 0x0166 AdapterDriverVersion: 9.17.10.3190 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: %7B3ed8cc52-86fc-4613-9026-c1ef969da4c3%7D:3.2.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0.1,it-IT%40dictionaries.addons.mozilla.org:3.4.0 AvailablePageFile: 13574443008 AvailablePhysicalMemory: 5373517824 AvailableVirtualMemory: 3853844480 BIOS_Manufacturer: Phoenix Technologies Ltd. BlockedDllList: BreakpadReserveAddress: 46596096 BreakpadReserveSize: 67108864 BuildID: 20150608103712 CrashTime: 1434612159 EMCheckCompatibility: true Email: dante.vitale@gmail.com EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1434366761 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.17.10.3190 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 342 StartupTime: 1434611947 SystemMemoryUsePercentage: 35 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16719835136 TotalPhysicalMemory: 8360857600 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 38.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll Provider di servizi TCPv6 RSVP : 2 : 1 : Provider di servizi TCP RSVP : 2 : 1 : %SystemRoot%\system32\mswsock.dll Provider di servizi UDPv6 RSVP : 2 : 2 : Provider di servizi UDP RSVP : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 : vSockets DGRAM : 0 : 2 : %windir%\system32\vsocklib.dll vSockets STREAM : 0 : 1 : useragent_locale: it

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Dante!

Please - post your crash IDs.

Thanks