This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Downloaded Firefox 38.0.5 on Mac Yosemite. Now no sound with Flash Player videos. Flash Player version is current.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur cor-el

tdbryan
tdbryan
more options

Videos other than flash videos work fine, and all videos work fine if I use Safari.

Videos other than flash videos work fine, and all videos work fine if I use Safari.

Gekose oplossing

Try to clear the Flash local storage and settings.

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Flash Local storage settings Help:

Lees dié antwoord in konteks 👍 0

All Replies (2)

guigs
guigs
more options

I understand that there is no sound in the flash player, do you happen to have the tab in the background?

In order to generally troubleshoot issue with sounds in Firefox try this first:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

Try to clear the Flash local storage and settings.

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Flash Local storage settings Help: