Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

unable to verify account

  • 1 antwoord
  • 7 hierdie probleem
  • 10 views
  • Laaste antwoord deur guigs

more options

Tried to download Mozilla Firefox browser on my Samsung Galaxy. When I tried to verify account from e-mail sent to me after download I receive error message. Prevents me from using Firefox. Can you tell me what the problem is and how to rectify it. - very disappointed.

Tried to download Mozilla Firefox browser on my Samsung Galaxy. When I tried to verify account from e-mail sent to me after download I receive error message. Prevents me from using Firefox. Can you tell me what the problem is and how to rectify it. - very disappointed.

All Replies (1)

more options

When I downloaded Firefox I did not have to give an email. Are you trying to sign up for Firefox Sync?