This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is gesluit en in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 1 antwoord
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur philipp

Lindulf
Lindulf
more options

Firefox crashes a lot. 

Firefox 39.0 Crash Report [@ CContext::CaptureStateImpl<T>(SAPIPipelineState*) ]

Search Mozilla Support for Help ID: a0683695-9546-4855-b4ff-174d02150717 Signature: CContext::CaptureStateImpl<T>(SAPIPipelineState*)

Signature CContext::CaptureStateImpl<T>(SAPIPipelineState*) More Reports Search UUID a0683695-9546-4855-b4ff-174d02150717 Date Processed 2015-07-17 19:54:21.371635 Uptime 2475 Last Crash 9314 seconds before submission Install Age 272196 since version was first installed. Install Time 2015-07-14 16:18:11 Product Firefox Version 39.0 Build ID 20150630154324 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 15 stepping 6 | 2 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffe1 User Comments App Notes

AdapterVendorID: 0x1002, AdapterDeviceID: 0x9501, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.970.100.7000 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+

Processor Notes i-6e060999.7529:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

Adapter Vendor ID

0x1002

Adapter Device ID

0x9501

Total Virtual Memory

4294836224

Available Virtual Memory

3168976896

System Memory Use Percentage

51

Available Page File

17815011328

Available Physical Memory

2100211712

Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs 

   1176147NEW --- crash in CContext::CaptureStateImpl<T>(SAPIPipelineState*)

Crashing Thread Frame Module Signature Source 0 d3d11.dll CContext::CaptureStateImpl<1>(SAPIPipelineState*) 1 d3d11.dll CContext::PerformDelayedDeviceContextStateSwap() 2 d3d11.dll NOutermost::CDevice::FlushDeletionPool(bool) 3 d3d11.dll CContext::PerformAmortizedRenderOperations() 4 d3d11.dll TOptImmediateContext::AcquireDevCtxIfaceNoSync() 5 d3d11.dll CContext::ID3D11DeviceContext1_IASetPrimitiveTopology_Amortized<1>(ID3D11DeviceContext1*, D3D_PRIMITIVE_TOPOLOGY) 6 d2d1.dll CHwShaderState::SendState(CD3DDeviceLevel1*, unsigned int) 7 d2d1.dll CD3DDeviceLevel1::DrawDynamicVB(CDeferredRenderingManager&, CHwShaderState*, bool*, unsigned int*, unsigned int*) 8 d2d1.dll CD3DDeviceLevel1::ProcessDeferredOperations(CDeferredRenderingManager&) 9 d2d1.dll CHwSurfaceRenderTarget::FlushQueuedOperations(FlushReason::Enum, float) 10 d2d1.dll CDeferredRenderingManager::AddPooledEffectToBatchedList(CPooledEffect*) 11 d2d1.dll CHwSurfaceRenderTarget::AddImageBrushGraphEffectsToBatchedList(CHwSurfaceRenderTarget::ImageBrushGraph*) 12 d2d1.dll CHwSurfaceRenderTarget::FillAliasedRectangle_DImage(D2D_RECT_F const*, RTDrawData const*) 13 d2d1.dll CHwSurfaceRenderTarget::FillAxisAlignedAntiAliasedRectangle_Cutout(D2D_RECT_F const*, RTDrawData const*, BlendSet const*, bool*) 14 d2d1.dll CHwSurfaceRenderTarget::FillNonOverlappingRectangles(D2D_RECT_F const*, unsigned int, D2D_MATRIX_3X2_F const*, BatchedBrush*, D2D_MATRIX_3X2_F const*, BatchedBrush*, D2D_MATRIX_3X2_F const*, float*) 15 d2d1.dll CHwSurfaceRenderTarget::FillRectangle(D2D_RECT_F const*, BatchedBrush*) 16 d2d1.dll CCommand_FillRectangle::Execute(ICommandTarget*) 17 d2d1.dll BatchCommandWork::ExecuteConsumer() 18 d2d1.dll PCChainManager::Execute(unsigned int) 19 d2d1.dll CHwSurfaceRenderTarget::ProcessBatchImpl(ListElem<CBatchBase, null_type>*) 20 d2d1.dll CHwSurfaceRenderTarget::ProcessBatch(FlushReason::Enum, ListElem<CBatchBase, null_type>*, unsigned __int64*, unsigned __int64*, long*, bool*) 21 d2d1.dll CBatchSerializer::FlushInternal(FlushReason::Enum) 22 d2d1.dll DrawingContext::FlushInternal(FlushReason::Enum) 23 d2d1.dll DrawingContext::StartCommand<CCommand_FillRectangle>() 24 d2d1.dll DrawingContext::FillRectangle(D2D_RECT_F const*, ID2D1Brush*) 25 d2d1.dll D2DDeviceContextBase<ID2D1RenderTarget, ID2D1DeviceContext, ID2D1DeviceContext>::FillRectangle(D2D_RECT_F const*, ID2D1Brush*) 26 xul.dll mozilla::gfx::DrawTargetD2D1::FillRect(mozilla::gfx::RectTyped<mozilla::gfx::UnknownUnits> const&, mozilla::gfx::Pattern const&, mozilla::gfx::DrawOptions const&) gfx/2d/DrawTargetD2D1.cpp 27 xul.dll gfxSurfaceDrawable::DrawInternal(gfxContext*, gfxRect const&, mozilla::gfx::IntRectTyped<mozilla::gfx::UnknownUnits> const&, bool, GraphicsFilter const&, double, gfxMatrix const&) gfx/thebes/gfxDrawable.cpp 28 xul.dll gfxSurfaceDrawable::Draw(gfxContext*, gfxRect const&, bool, GraphicsFilter const&, double, gfxMatrix const&) gfx/thebes/gfxDrawable.cpp 29 xul.dll gfxUtils::DrawPixelSnapped(gfxContext*, gfxDrawable*, gfxSize const&, mozilla::image::ImageRegion const&, mozilla::gfx::SurfaceFormat, GraphicsFilter, unsigned int, double) gfx/thebes/gfxUtils.cpp 30 xul.dll mozilla::image::imgFrame::Draw(gfxContext*, mozilla::image::ImageRegion const&, GraphicsFilter, unsigned int) image/src/imgFrame.cpp 31 xul.dll mozilla::image::RasterImage::DrawWithPreDownscaleIfNeeded(mozilla::image::DrawableFrameRef&&, gfxContext*, mozilla::gfx::IntSizeTyped<mozilla::gfx::UnknownUnits> const&, mozilla::image::ImageRegion const&, GraphicsFilter, unsigned int) image/src/RasterImage.cpp 32 xul.dll mozilla::image::RasterImage::Draw(gfxContext*, mozilla::gfx::IntSizeTyped<mozilla::gfx::UnknownUnits> const&, mozilla::image::ImageRegion const&, unsigned int, GraphicsFilter, mozilla::Maybe<mozilla::SVGImageContext> const&, unsigned int) image/src/RasterImage.cpp

Show other threads

Firefox crashes a lot. Firefox 39.0 Crash Report [@ CContext::CaptureStateImpl<T>(SAPIPipelineState*) ] Search Mozilla Support for Help ID: a0683695-9546-4855-b4ff-174d02150717 Signature: CContext::CaptureStateImpl<T>(SAPIPipelineState*) Signature CContext::CaptureStateImpl<T>(SAPIPipelineState*) More Reports Search UUID a0683695-9546-4855-b4ff-174d02150717 Date Processed 2015-07-17 19:54:21.371635 Uptime 2475 Last Crash 9314 seconds before submission Install Age 272196 since version was first installed. Install Time 2015-07-14 16:18:11 Product Firefox Version 39.0 Build ID 20150630154324 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 15 stepping 6 | 2 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffe1 User Comments App Notes AdapterVendorID: 0x1002, AdapterDeviceID: 0x9501, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.970.100.7000 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ Processor Notes i-6e060999.7529:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll Adapter Vendor ID 0x1002 Adapter Device ID 0x9501 Total Virtual Memory 4294836224 Available Virtual Memory 3168976896 System Memory Use Percentage 51 Available Page File 17815011328 Available Physical Memory 2100211712 Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs 1176147NEW --- crash in CContext::CaptureStateImpl<T>(SAPIPipelineState*) Crashing Thread Frame Module Signature Source 0 d3d11.dll CContext::CaptureStateImpl<1>(SAPIPipelineState*) 1 d3d11.dll CContext::PerformDelayedDeviceContextStateSwap() 2 d3d11.dll NOutermost::CDevice::FlushDeletionPool(bool) 3 d3d11.dll CContext::PerformAmortizedRenderOperations() 4 d3d11.dll TOptImmediateContext::AcquireDevCtxIfaceNoSync() 5 d3d11.dll CContext::ID3D11DeviceContext1_IASetPrimitiveTopology_Amortized<1>(ID3D11DeviceContext1*, D3D_PRIMITIVE_TOPOLOGY) 6 d2d1.dll CHwShaderState::SendState(CD3DDeviceLevel1*, unsigned int) 7 d2d1.dll CD3DDeviceLevel1::DrawDynamicVB(CDeferredRenderingManager&, CHwShaderState*, bool*, unsigned int*, unsigned int*) 8 d2d1.dll CD3DDeviceLevel1::ProcessDeferredOperations(CDeferredRenderingManager&) 9 d2d1.dll CHwSurfaceRenderTarget::FlushQueuedOperations(FlushReason::Enum, float) 10 d2d1.dll CDeferredRenderingManager::AddPooledEffectToBatchedList(CPooledEffect*) 11 d2d1.dll CHwSurfaceRenderTarget::AddImageBrushGraphEffectsToBatchedList(CHwSurfaceRenderTarget::ImageBrushGraph*) 12 d2d1.dll CHwSurfaceRenderTarget::FillAliasedRectangle_DImage(D2D_RECT_F const*, RTDrawData const*) 13 d2d1.dll CHwSurfaceRenderTarget::FillAxisAlignedAntiAliasedRectangle_Cutout(D2D_RECT_F const*, RTDrawData const*, BlendSet const*, bool*) 14 d2d1.dll CHwSurfaceRenderTarget::FillNonOverlappingRectangles(D2D_RECT_F const*, unsigned int, D2D_MATRIX_3X2_F const*, BatchedBrush*, D2D_MATRIX_3X2_F const*, BatchedBrush*, D2D_MATRIX_3X2_F const*, float*) 15 d2d1.dll CHwSurfaceRenderTarget::FillRectangle(D2D_RECT_F const*, BatchedBrush*) 16 d2d1.dll CCommand_FillRectangle::Execute(ICommandTarget*) 17 d2d1.dll BatchCommandWork::ExecuteConsumer() 18 d2d1.dll PCChainManager::Execute(unsigned int) 19 d2d1.dll CHwSurfaceRenderTarget::ProcessBatchImpl(ListElem<CBatchBase, null_type>*) 20 d2d1.dll CHwSurfaceRenderTarget::ProcessBatch(FlushReason::Enum, ListElem<CBatchBase, null_type>*, unsigned __int64*, unsigned __int64*, long*, bool*) 21 d2d1.dll CBatchSerializer::FlushInternal(FlushReason::Enum) 22 d2d1.dll DrawingContext::FlushInternal(FlushReason::Enum) 23 d2d1.dll DrawingContext::StartCommand<CCommand_FillRectangle>() 24 d2d1.dll DrawingContext::FillRectangle(D2D_RECT_F const*, ID2D1Brush*) 25 d2d1.dll D2DDeviceContextBase<ID2D1RenderTarget, ID2D1DeviceContext, ID2D1DeviceContext>::FillRectangle(D2D_RECT_F const*, ID2D1Brush*) 26 xul.dll mozilla::gfx::DrawTargetD2D1::FillRect(mozilla::gfx::RectTyped<mozilla::gfx::UnknownUnits> const&, mozilla::gfx::Pattern const&, mozilla::gfx::DrawOptions const&) gfx/2d/DrawTargetD2D1.cpp 27 xul.dll gfxSurfaceDrawable::DrawInternal(gfxContext*, gfxRect const&, mozilla::gfx::IntRectTyped<mozilla::gfx::UnknownUnits> const&, bool, GraphicsFilter const&, double, gfxMatrix const&) gfx/thebes/gfxDrawable.cpp 28 xul.dll gfxSurfaceDrawable::Draw(gfxContext*, gfxRect const&, bool, GraphicsFilter const&, double, gfxMatrix const&) gfx/thebes/gfxDrawable.cpp 29 xul.dll gfxUtils::DrawPixelSnapped(gfxContext*, gfxDrawable*, gfxSize const&, mozilla::image::ImageRegion const&, mozilla::gfx::SurfaceFormat, GraphicsFilter, unsigned int, double) gfx/thebes/gfxUtils.cpp 30 xul.dll mozilla::image::imgFrame::Draw(gfxContext*, mozilla::image::ImageRegion const&, GraphicsFilter, unsigned int) image/src/imgFrame.cpp 31 xul.dll mozilla::image::RasterImage::DrawWithPreDownscaleIfNeeded(mozilla::image::DrawableFrameRef&&, gfxContext*, mozilla::gfx::IntSizeTyped<mozilla::gfx::UnknownUnits> const&, mozilla::image::ImageRegion const&, GraphicsFilter, unsigned int) image/src/RasterImage.cpp 32 xul.dll mozilla::image::RasterImage::Draw(gfxContext*, mozilla::gfx::IntSizeTyped<mozilla::gfx::UnknownUnits> const&, mozilla::image::ImageRegion const&, unsigned int, GraphicsFilter, mozilla::Maybe<mozilla::SVGImageContext> const&, unsigned int) image/src/RasterImage.cpp Show other threads

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

edit: thread continues at /questions/1072868

Gewysig op deur philipp