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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to get youtube homepage displayed properly and unable to get youtube videos to play from youtube website. I can play them from other sites though?

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  • Laaste antwoord deur cor-el

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Hello there,

Thanks in advance for taking the time to help me out. A few days ago, as I was using youtube, it suddenly shifted into the wierd layout in the pic attached. It refuses to play any videos but ironically, when I play them from other websites (like facebook) , they just play just fine. Can anyone help me out please?

Hello there, Thanks in advance for taking the time to help me out. A few days ago, as I was using youtube, it suddenly shifted into the wierd layout in the pic attached. It refuses to play any videos but ironically, when I play them from other websites (like facebook) , they just play just fine. Can anyone help me out please?

All Replies (5)

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Sorry, the pic was not attached before. Here it is:

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Farouk_ said

Hello there, Thanks in advance for taking the time to help me out. A few days ago, as I was using youtube, it suddenly shifted into the wierd layout in the pic attached. It refuses to play any videos but ironically, when I play them from other websites (like facebook) , they just play just fine. Can anyone help me out please?

Hi,

this question was already asked before. Here's how to fix your problem: https://support.mozilla.org/de/questions/1024537

Cheers!

Regards, Tobias

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Guys, thanks so much for your time :)

It was solved by the simple act of clearing cookies. Sorry for the repeat question. I'd never have guessed it was because youtube thought my laptop was a mobile device! Have a great day!

F.