Awesome bar not working at all. If i type a search or try to click on anything from the drop down, it does nothing. Help!
The only thing I can get to open anything up is the search bar. I tried typing "about:config" to try to reset the search from address bar and that did nothing as well. When I open tools at the top of my screen (i'm on mac) , I can get things like debug , etc to open from developer menu, but I'm not smart enough with computer stuff to mess with any of that. Should I try to reinstall or what? It's only since I updated it that everything seems to be screwed up, it would just be a pain in the butt to have it wipe out all my favorites, etc.
All Replies (2)
hi, there is a bug in the current version that shows the symptoms you're describing for a small number of users - it should be fixed by now in all pre-release versions, so please try it with firefox beta: https://www.mozilla.org/firefox/channel/#beta
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.