This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How to import emails from another computer?

  • 2 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur Steve721

Steve721
Steve721
more options

The hard drive in my computer stopped working. I have a backup program that backed up all the files. How do I import my email addresses and emails from the backup files?

Thank you,

Steve

The hard drive in my computer stopped working. I have a backup program that backed up all the files. How do I import my email addresses and emails from the backup files? Thank you, Steve

All Replies (2)

Zenos
Zenos
more options

You need the profile from your old hard disk, or hopefully from the backup file set.

https://support.mozilla.org/en-US/kb/profiles-tb

See the part about restoring to a different location. Essentially, run Thunderbird on the new computer and it will create a new empty profile. Overwrite the old profile onto the new empty one. Do this in your file manager (e.g. Windows Explorer) with Thunderbird shut down.

Gewysig op deur Zenos

Steve721
Steve721 Vraag-eienaar
more options

Thank you, Zenos. Yes, I've already found this response. I should have added that I already have several weeks of emails on my new hard drive, so my current profile is not empty. If I import a profile, it will overwrite all my current emails, etc.!

Is there a way of importing them into a separate folder, then moving them to the correct new folders?

Gewysig op deur Steve721