This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Google MBOX files dragged into local dir. for local folder while Thunderbird is closed. I open Thunderbird & the folder is there but empty, file name corrupted?

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur LTeichman

LTeichman
LTeichman
more options

I have MBOX files downloaded from a google account that I am trying to upload to another google account for work purposes. I started Thunderbird and right clicked on the local folder, selected settings, and copied the local directory address into a windows explorer window. I then closed thunderbird.

I dragged and dropped my MBOX files into the local directory and closed it, then reopened Thunderbird. The folders for the MBOX files were there, and one folder loaded the emails, but the other folders were empty.

I added IMPORTEXPORTTOOLS and tried using that, no luck.

I have un/reinstalled Thunderbird, including wiping the local directory folders, and tried with and without the import export tools add on. No luck, the folders are empty and a new .mbox folder and .msf folder is created with a string of random numbers and letters replacing the end of the file name and instead of a similar sized file the converted .msf is 2kb. Something isn't converting. 

 Any suggestions?
I have MBOX files downloaded from a google account that I am trying to upload to another google account for work purposes. I started Thunderbird and right clicked on the local folder, selected settings, and copied the local directory address into a windows explorer window. I then closed thunderbird. I dragged and dropped my MBOX files into the local directory and closed it, then reopened Thunderbird. The folders for the MBOX files were there, and one folder loaded the emails, but the other folders were empty. I added IMPORTEXPORTTOOLS and tried using that, no luck. I have un/reinstalled Thunderbird, including wiping the local directory folders, and tried with and without the import export tools add on. No luck, the folders are empty and a new .mbox folder and .msf folder is created with a string of random numbers and letters replacing the end of the file name and instead of a similar sized file the converted .msf is 2kb. Something isn't converting. Any suggestions?

Gekose oplossing

That worked. It was like the original MBOX files were double compressed, even though I unpacked and extracted it, it needed further extraction.

I didn't have files with .mbox in the file name, nor were these files from Thunderbird previously so at first your instructions didn't make sense since I didn't have an Inbox.mbox file. However renaming the file did seem to work so thank you.

Thanks for explaining it more clearly than on the forums.

Lees dié antwoord in konteks 👍 0

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re :No luck, the folders are empty and a new .mbox folder and .msf folder is created

the mbox files in Thunderbird do not have a .mbox extension. Inbox is an mbox file called 'Inbox' not 'Inbox.mbox'.

Inbox.msf is the indexing file - it does not contain emails.

Try this on one file and if it works repeat for other files. Access the profile folder and then close Thunderbird. Rename the number.mbox file so it is more appropriate eg: Bills, Client, Family etc and Remove the '.mbox' extension. Delete the number.msf file.

Restart Thunderbird. Report back on result.

LTeichman
LTeichman Vraag-eienaar
more options

Gekose oplossing

That worked. It was like the original MBOX files were double compressed, even though I unpacked and extracted it, it needed further extraction.

I didn't have files with .mbox in the file name, nor were these files from Thunderbird previously so at first your instructions didn't make sense since I didn't have an Inbox.mbox file. However renaming the file did seem to work so thank you.

Thanks for explaining it more clearly than on the forums.