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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In Windows 10, Office apps are "not responding" after I installed Thunderbird SOLVED uninstall Office, reboot, and then reinstall Office

  • 2 antwoorde
  • 20 hierdie probleem
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  • Laaste antwoord deur Joekelly3

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Within a short time after installing Thunderbird (about a week after upgrading to Windows 10), my Office programs stopped working properly. E.g., when attempting to print a Word document, the program stops responding.

Any explinations or suggeestions?

Within a short time after installing Thunderbird (about a week after upgrading to Windows 10), my Office programs stopped working properly. E.g., when attempting to print a Word document, the program stops responding. Any explinations or suggeestions?

Gewysig op deur Wayne Mery

Gekose oplossing

I was able to reach Windows support, and they had me uninstall Office, reboot, and then reinstall Office. That seems to have solved the problem--without doing anything with Thunderbird.

I am SOOOOO happy to be using Thunderbird again. I could never get it to work in Windows 8 and I hate Outlook. Whew!

Lees dié antwoord in konteks 👍 0

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Please start *Windows'* safe mode with networking enabled.

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

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Gekose oplossing

I was able to reach Windows support, and they had me uninstall Office, reboot, and then reinstall Office. That seems to have solved the problem--without doing anything with Thunderbird.

I am SOOOOO happy to be using Thunderbird again. I could never get it to work in Windows 8 and I hate Outlook. Whew!