This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Shockwave plugin doesn't show it's been updated.

  • 2 antwoorde
  • 4 hierdie probleem
  • 22 views
  • Laaste antwoord deur Dee56

Dee56
Dee56
more options

There's a message in the list of plugins: Shockwave Flash is known to be vulnerable and should be updated. The plugin version is 16.0.0.305. I clicked update now > plugin check page link on the page that opened and the plugin check page says I need to update Adobe Flash Player. I've tried this several times but the update isn't shown in the Firefox plugins list. It's still listed as Shockwave Flash version 16.0.0.305. The Adobe Flash site confirms the update was successful.

Adobe Flash is in protected mode and the option chosen is "Ask to Activate".

I searched for a solution to this problem but couldn't find one on Mozilla Support. My Firefox version is 39.0.3 and OS is Windows 10, but the problem was there in the previous Firefox version and with Windows 8.1.

Is this maybe caused by insufficient privileges in Windows OS? Any information would be much appreciated.

There's a message in the list of plugins: Shockwave Flash is known to be vulnerable and should be updated. The plugin version is 16.0.0.305. I clicked update now > plugin check page link on the page that opened and the plugin check page says I need to update Adobe Flash Player. I've tried this several times but the update isn't shown in the Firefox plugins list. It's still listed as Shockwave Flash version 16.0.0.305. The Adobe Flash site confirms the update was successful. Adobe Flash is in protected mode and the option chosen is "Ask to Activate". I searched for a solution to this problem but couldn't find one on Mozilla Support. My Firefox version is 39.0.3 and OS is Windows 10, but the problem was there in the previous Firefox version and with Windows 8.1. Is this maybe caused by insufficient privileges in Windows OS? Any information would be much appreciated.

Gewysig op deur Dee56

Gekose oplossing

Please download and install https://get.adobe.com/flashplayer/download/?installer=FP_18_for_Firefox_-_NPAPI&standalone=1 (Make sure you close Firefox before you install it)

Lees dié antwoord in konteks 👍 1

All Replies (2)

user633449
user633449
more options

Gekose oplossing

Please download and install https://get.adobe.com/flashplayer/download/?installer=FP_18_for_Firefox_-_NPAPI&standalone=1 (Make sure you close Firefox before you install it)

Dee56
Dee56 Vraag-eienaar
more options

Thank you for the correct solution to this problem.