This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have repeatedly installed update (39.0.3 ?) but it asks me to do 10 times a day. Why ?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur James

more options

I've updated to latest version many, many times. I follow the prompts. But I keep getting asked to update again. Then I realized it's the same version !! 39.0.3 ? I believe that's the one. It asks over & over. I do restart Firefox & have even tried restarting my computer. But it still constantly asks. I have a Mac 10.6.8 OSX 2.4 GHz Intel Core 2 Duo

Thanks in advance for your time !!

I've updated to latest version many, many times. I follow the prompts. But I keep getting asked to update again. Then I realized it's the same version !! 39.0.3 ? I believe that's the one. It asks over & over. I do restart Firefox & have even tried restarting my computer. But it still constantly asks. I have a Mac 10.6.8 OSX 2.4 GHz Intel Core 2 Duo Thanks in advance for your time !!

All Replies (2)

more options

From here I see you are using Firefox 38.0! Please follow these steps Go to Help in menu bar and click about Firefox. Then it will automatically say your browser is up to date or not. If not it will give you instruction. after up to date Please restart the browser.

more options

Some Mac users cannot seem to have a update get properly installed.

You could download Firefox 39.0.3 from www.mozilla.org/firefox/all

However Firefox 40.0 is due to come out Tuesday Aug 11 so you could wait.