This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes on startup

  • 3 antwoorde
  • 8 hierdie probleem
  • 7 views
  • Laaste antwoord deur philipp

more options

Crash ID: bp-fb3f255c-59d4-491b-a567-2c54e2150812

Crashes straight to Mozilla Crash Reporter even in Safe Mode and after a reboot. It had been working fine until I closed Firefox down this morning (with about 4 tabs open?) and then re-opened it a few seconds later.

Crash ID: bp-fb3f255c-59d4-491b-a567-2c54e2150812 Crashes straight to Mozilla Crash Reporter even in Safe Mode and after a reboot. It had been working fine until I closed Firefox down this morning (with about 4 tabs open?) and then re-opened it a few seconds later.

All Replies (3)

more options

hi caketango, this might be caused by "websense endpoint" security software that is runnin gon the device. can you see if there's an update available for it?

more options

Hi, Philipp.

We are running on the latest version (8.0.2076)

more options

unfortunately then i cannot give you any other advice than to follow along in bug 1181091 about progress for this issue at the moment...