Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Sign-In vs Register

  • 1 antwoord
  • 4 hierdie probleem
  • 19 views
  • Laaste antwoord deur cor-el

bromass
bromass
more options

On this support page, you have 'sign in' but you don't allow people to register in a simple way.

For most, if not all except Mozilla, after selecting sign in, one is given the opportunity to register if one is not yet registered.

Why can't Mozilla have this option?

I wanted to say thanks for answering an issue I had with the browser but I wasn't registered so I could not. So I had to go through this long process of trying to register in order to say thanks

On this support page, you have 'sign in' but you don't allow people to register in a simple way. For most, if not all except Mozilla, after selecting sign in, one is given the opportunity to register if one is not yet registered. Why can't Mozilla have this option? I wanted to say thanks for answering an issue I had with the browser but I wasn't registered so I could not. So I had to go through this long process of trying to register in order to say thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Registering otherwise than via creating a new question is a bit hidden, but is possible.

You can click the "Volunteer for Mozilla Support" button on the https://support.mozilla.org page to go to the https://support.mozilla.org/get-involved page.