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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When my flash plugin crashes, it says that no crash report is available.

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I have updated to the latest version of Adobe Flash, but it repeatedly crashes. The message states that no crash report is available. What do I do?

I have updated to the latest version of Adobe Flash, but it repeatedly crashes. The message states that no crash report is available. What do I do?

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: