This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

downloading investors.com stopped working. I can access investors.com, but I can not logon because a user id and password section does not appear.

  • 2 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur FredMcD

rmbr
rmbr
more options

The USER ID and PASSWORD popup window quit showing up on the investors.com website when I try to logon to the website. I had no problem logging onto the website using Internet Explorer. I disabled all of my addons, but with no effect. I eliminated most of the cookies, but with no effect. I do not know what else to try.

The this site was working yesterday until it was shut down due to maintenance. Since then, I have not be able to logon to this site with firefox.

The USER ID and PASSWORD popup window quit showing up on the investors.com website when I try to logon to the website. I had no problem logging onto the website using Internet Explorer. I disabled all of my addons, but with no effect. I eliminated most of the cookies, but with no effect. I do not know what else to try. The this site was working yesterday until it was shut down due to maintenance. Since then, I have not be able to logon to this site with firefox.

All Replies (2)

Banban
Banban
more options

Could you provide us a screenshot?

I open this site and saw email and passwords fields (see screenshot below). Is your problem somewhere else? Or you didn't get the same thing as me?

FredMcD
FredMcD
more options

I did not see any logon on that page.

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015