This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Videos cannot be played properly.

  • 3 antwoorde
  • 2 hierdie probleem
  • 31 views
  • Laaste antwoord deur cor-el

more options

Any videos cannot be played smoothly and are occasionally stuck. I can watch by using other browser.

Any videos cannot be played smoothly and are occasionally stuck. I can watch by using other browser.

All Replies (3)

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Any video via Firefox are so slow sometimes stuck although any video is fine with other browsers. I think there is a problem in Firefox browser. All your suggestions did not work.

more options

What media player is used if you check this via the right-click context menu of the player area? Is that an HTML5 media player or a Flash based player?

A Flash player shows a Flash context menu.