This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

automated uninstall of firefox to a total clean install

  • 5 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur FredMcD

more options

I have noticed that after a clean install of firefox 40.0 sha 512 84228c5e70b0ca4b3a8444007691a06cac1ecb6d81995d11a225e6e29dac6799267ebfe60488d0934e32567599c6a4ef0f849dfddbbfd3abdf0b0282599f10c3 When I enter Ebay order I am directed to Paypal and the automated username is pasted in the field and it is incorrect. This means that firefox is still maintaining information even after following an uninstall procedure of Firefox, https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer.

Can anyone tell me why the uninstall procedure did not remove the Paypal information but id remove password log in for other accounts? Also are there any suggestions for specifically removing this entry for Paypal?

I have noticed that after a clean install of firefox 40.0 sha 512 84228c5e70b0ca4b3a8444007691a06cac1ecb6d81995d11a225e6e29dac6799267ebfe60488d0934e32567599c6a4ef0f849dfddbbfd3abdf0b0282599f10c3 When I enter Ebay order I am directed to Paypal and the automated username is pasted in the field and it is incorrect. This means that firefox is still maintaining information even after following an uninstall procedure of Firefox, https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer. Can anyone tell me why the uninstall procedure did not remove the Paypal information but id remove password log in for other accounts? Also are there any suggestions for specifically removing this entry for Paypal?

Gekose oplossing

This should not be difficult. An uninstaller should accompany Firefox or be incorporated in the installer. I have not received any explanation as to why the email entry still exists?

Lees dié antwoord in konteks 👍 0

All Replies (5)

more options

I don't have a problem viewing as you see in the screenshot i did upload

I got the message "eBay and PayPal are now separate companies. We've updated the eBay and PayPal User Agreements and Privacy Notices. Learn more" only once but i chosen not learn more about it.

Gewysig op deur user1241316

more options

Are you using a Mac with the same version?

When I go to Ebay then order an item it then pushes me out to Paypal for verification and when it does the login Email is incorrect. Firefox is getting this information from somewhere

more options

Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And one folder in the profile of each user on the computer.

If you remove the Firefox folder, the user folders would not be effected.

more options

Gekose oplossing

This should not be difficult. An uninstaller should accompany Firefox or be incorporated in the installer. I have not received any explanation as to why the email entry still exists?

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.