This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Chat sessions in Flash Game reset every 1-3 minutes in game site.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur FredMcD

more options

OS = Win10Pro Flash = Latest verson as of this writing (18.0.0.232) Game Site = www.thesettlersonline.net/ System = i7; 16GB RAM; 560GB available SSD space.

Facts:

While playing this game, the chat sessions within the game reset every 1-3 minutes. I know this did not happen with the last release of FF, and started sometime after updating FF to 40.0.3.

On the same computer, I can play this game on Chrome, Edge, IE, Maxthon and Opera without these chat session resets.

I have submitted multiple requests on this issue via the 'Submit Feedback' function within FF with the request to provide feedback and have yet to hear a peep.

I really, really prefer to keep FF as my primary browser, though I have to use others due to my business. Help me out with some feedback.

Thank you in advance.

PS - This is not a Facebook Game, and I do not use Facebook to connect!!!

OS = Win10Pro Flash = Latest verson as of this writing (18.0.0.232) Game Site = www.thesettlersonline.net/ System = i7; 16GB RAM; 560GB available SSD space. Facts: While playing this game, the chat sessions within the game reset every 1-3 minutes. I know this did not happen with the last release of FF, and started sometime after updating FF to 40.0.3. On the same computer, I can play this game on Chrome, Edge, IE, Maxthon and Opera without these chat session resets. I have submitted multiple requests on this issue via the 'Submit Feedback' function within FF with the request to provide feedback and have yet to hear a peep. I really, really prefer to keep FF as my primary browser, though I have to use others due to my business. Help me out with some feedback. Thank you in advance. PS - This is not a Facebook Game, and I do not use Facebook to connect!!!

Gewysig op deur Rauhbautz

All Replies (2)

more options

Hello? Does anyone check this forum out, or respond to these posts? Been a week and not a single response. If find it difficult to believe that nobody else ever saw this similar type of situation.

more options

Sorry. A lot of messages come thru here. Sometimes one gets missed.

What is the link to the game with the problem? Are there other games?


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?