This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't export my address book. Tried tools/export/csv, but it's empty.

  • 2 antwoorde
  • 25 hierdie probleem
  • 1 view
  • Laaste antwoord deur nshorebb

nyvics
nyvics
more options

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

Gekose oplossing

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it.

TB-38.2 Win10-PC

Lees dié antwoord in konteks 👍 16

All Replies (2)

gild
gild
more options

Gekose oplossing

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it.

TB-38.2 Win10-PC

nshorebb
nshorebb
more options

nyvics said

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

gild said

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it. TB-38.2 Win10-PC

Where do you select the personal address book before you export? I don't see that option in the address book. I only see the option to select an address book when I'm sending an email