Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

incorrect synchronization

more options

Today I decided to add a new device- my mobile with Android. Everything was ok- until i saw what happend on my PC... everthing, excuse me, fu**d up. Bookmarks and folders changed order. Also inside one of folders bookmarks are in different order than before. That's not all. Some bookmarks in this folder are duplicated! I'm not sure, but it seems that there are old bookmarks, deleted long ago. I'm totally dissatisfied with Firefox Sync... Is there any way to back up some earlier state?

Today I decided to add a new device- my mobile with Android. Everything was ok- until i saw what happend on my PC... everthing, excuse me, fu**d up. Bookmarks and folders changed order. Also inside one of folders bookmarks are in different order than before. That's not all. Some bookmarks in this folder are duplicated! I'm not sure, but it seems that there are old bookmarks, deleted long ago. I'm totally dissatisfied with Firefox Sync... Is there any way to back up some earlier state?

Gekose oplossing

Setii said

Today I decided to add a new device- my mobile with Android. Everything was ok- until i saw what happend on my PC... everthing, excuse me, fu**d up. Bookmarks and folders changed order. Also inside one of folders bookmarks are in different order than before. That's not all. Some bookmarks in this folder are duplicated! I'm not sure, but it seems that there are old bookmarks, deleted long ago. I'm totally dissatisfied with Firefox Sync... Is there any way to back up some earlier state?

Hello

So sorry about this. it can get messy sometimes. This is something that is still in the works.

Firefox automatically saves bookmark backups. Restore a backup from prior to when you set up Sync.

check https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_restoring-from-backups

Also you can unlink the list device you added to syn

Use this button at the bottom of the Sync window to unlink the device.

Kindly let us know how this works out.

-Michael

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

Setii said

Today I decided to add a new device- my mobile with Android. Everything was ok- until i saw what happend on my PC... everthing, excuse me, fu**d up. Bookmarks and folders changed order. Also inside one of folders bookmarks are in different order than before. That's not all. Some bookmarks in this folder are duplicated! I'm not sure, but it seems that there are old bookmarks, deleted long ago. I'm totally dissatisfied with Firefox Sync... Is there any way to back up some earlier state?

Hello

So sorry about this. it can get messy sometimes. This is something that is still in the works.

Firefox automatically saves bookmark backups. Restore a backup from prior to when you set up Sync.

check https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_restoring-from-backups

Also you can unlink the list device you added to syn

Use this button at the bottom of the Sync window to unlink the device.

Kindly let us know how this works out.

-Michael

more options

Restoration from backup helped a lot. Of course there are loses, but at least most of our bookmarks are back. I didn't realize, but one of the folders was missing. But now it's ok. First I restored the backup of 12th September (the day when I added Android device) but... it just deleted everything. Nice. But the copy of 8th September fixed my problems. Thank you for your help!

more options

Setii said

Restoration from backup helped a lot. Of course there are loses, but at least most of our bookmarks are back. I didn't realize, but one of the folders was missing. But now it's ok. First I restored the backup of 12th September (the day when I added Android device) but... it just deleted everything. Nice. But the copy of 8th September fixed my problems. Thank you for your help!

Nicce!! I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

-Michael Thank you for contacting Mozilla Support.