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Hierdie gesprek is gesluit en in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am admin under my name on my comp. When I try to download firefox, it says I don't have permission.

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Firefox is not recognizing I am the administrator because I made my admin account under my name. Rhonda/administrator. When I try to download firefox, it says I don't have permission. How can I fix this where firefox will recognize me and let me download the browser?

Thank you, Rhonda

Firefox is not recognizing I am the administrator because I made my admin account under my name. Rhonda/administrator. When I try to download firefox, it says I don't have permission. How can I fix this where firefox will recognize me and let me download the browser? Thank you, Rhonda

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Oops, your post duplicated. Let's continue here: https://support.mozilla.org/questions/1084629