This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to display message contents when searching local folders

  • 1 antwoord
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

Daneel_Arkady
Daneel_Arkady
more options

Using Thunderbird Ver. 38.2.0

I recently moved most of my emails from our server to a "Local Folders" directory to free up server space. Using the Thunderbird global search function (top right), I am able to see the emails (subject lines, to / from / etc.) stored in local folders in search, but when clicking any one of those messages I am greeted with a blank screen - no message content is displayed.

I can verify that the messages stored on local folders actually have content by manually navigating to them. It appears the global search function is not working properly - at the very least it isn't allowing the message contents to display.

Ideas?

Using Thunderbird Ver. 38.2.0 I recently moved most of my emails from our server to a "Local Folders" directory to free up server space. Using the Thunderbird global search function (top right), I am able to see the emails (subject lines, to / from / etc.) stored in local folders in search, but when clicking any one of those messages I am greeted with a blank screen - no message content is displayed. I can verify that the messages stored on local folders actually have content by manually navigating to them. It appears the global search function is not working properly - at the very least it isn't allowing the message contents to display. Ideas?

Gekose oplossing

Rebuild the Global Database. See https://support.mozilla.org/en-US/kb/rebuilding-global-database

Lees dié antwoord in konteks 👍 1

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Gekose oplossing

Rebuild the Global Database. See https://support.mozilla.org/en-US/kb/rebuilding-global-database