This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Deleted wrong duplicate email account, former folders no longer available, are they gone forever?

  • 1 antwoord
  • 1 het hierdie probleem
  • 17 views
  • Laaste antwoord deur Gnospen

more options

Tried to migrate Thunderbird email to IMAP from POP3 account. Set up unsuccessful, followed instructions for Thunderbird and Go Daddy. Called Go Daddy, they said issue at Thunderbird end. During set up, created more than one account all same. Error said account already created, so deleted to be able to close dialog box windows. Thus this deleted all my sub-folders and former messages. If a duplicate account was deleted/removed, can it be restored?

Tried to migrate Thunderbird email to IMAP from POP3 account. Set up unsuccessful, followed instructions for Thunderbird and Go Daddy. Called Go Daddy, they said issue at Thunderbird end. During set up, created more than one account all same. Error said account already created, so deleted to be able to close dialog box windows. Thus this deleted all my sub-folders and former messages. If a duplicate account was deleted/removed, can it be restored?

All Replies (1)

more options

And you didn't make a backup? Easiest way to find out is With Tbird NOT running

open explorer and  goto %appdata%\thunderbird\profiles

check if you have more then one profile (folder with random-text.some-extension). Open them and check under IMAPmail or Mail if you have your accounts and under them if your mailfolders (thats the one without extensions) has any size.