This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am not able to change the video quality for you tube. It gives only two options 360 and Auto. Please help me.

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Rajumozilla

Rajumozilla
Rajumozilla
more options

Hi I am facing strange problem for the last 15-20 days and I am not able to change the video quality for you tube. It gives only two options 360 and Auto. Please help me if you can as I have got slow internet connection and I would like to play video at 240 as it was before. Thank you for your help in advance.

Hi I am facing strange problem for the last 15-20 days and I am not able to change the video quality for you tube. It gives only two options 360 and Auto. Please help me if you can as I have got slow internet connection and I would like to play video at 240 as it was before. Thank you for your help in advance.

Gekose oplossing

Could you check whether YouTube is serving its HTML5-based player or its Flash-based player? If you right-click the player, a short context menu should appear. If Firefox's full context menu appears, press and release the Alt key to clear that. The last line of the short menu usually indicates which player it is.

I'm going to assume HTML5 because...

On Windows 7, Firefox should show a broad range of formats in the HTML5 player. However, if certain media features are disabled, preventing decoding of MP4 video, then YouTube only offers 360p (with WebM encoding).

If you intentionally disabled Media Foundation and/or DirectShow in about:config, then perhaps you would prefer to use the Flash player on YouTube? There are a couple add-ons which can force YouTube to serve you a Flash player. Either of them will do, you don't need both:

Lees dié antwoord in konteks 👍 2

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Gekose oplossing

Could you check whether YouTube is serving its HTML5-based player or its Flash-based player? If you right-click the player, a short context menu should appear. If Firefox's full context menu appears, press and release the Alt key to clear that. The last line of the short menu usually indicates which player it is.

I'm going to assume HTML5 because...

On Windows 7, Firefox should show a broad range of formats in the HTML5 player. However, if certain media features are disabled, preventing decoding of MP4 video, then YouTube only offers 360p (with WebM encoding).

If you intentionally disabled Media Foundation and/or DirectShow in about:config, then perhaps you would prefer to use the Flash player on YouTube? There are a couple add-ons which can force YouTube to serve you a Flash player. Either of them will do, you don't need both:

Rajumozilla
Rajumozilla Vraag-eienaar
more options

Dear Sir,

Thank you for your help. I have installed https://addons.mozilla.org/firefox/addon/youtube-flash-player/ and I am able to change the picture quality on you tube now from 140, 240, 360 etc. Thank you for your help.

Thanks & Regards Raju Kumar