This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't delete get message Mailbox does not exist [Gmail]/Bin

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur CostaRica9

more options

I used to be able to delete mails using the delete button, but as from today (30/09/15) I get the following message

The current option on your 'Inbox' did not success. The mail server for account barry.pidcock@ntlworld.com responded: [TRYCREATE] Mailbox doesn't exist [Gmail]/Bin.

Also if the message isn't marked as read it is after I try deleting it

Ihave try the suggestion of deleting the Trash/deleted in my profile, but it didn't work. I have also try the repair folder in profiles

I used to be able to delete mails using the delete button, but as from today (30/09/15) I get the following message The current option on your 'Inbox' did not success. The mail server for account barry.pidcock@ntlworld.com responded: [TRYCREATE] Mailbox doesn't exist [Gmail]/Bin. Also if the message isn't marked as read it is after I try deleting it Ihave try the suggestion of deleting the Trash/deleted in my profile, but it didn't work. I have also try the repair folder in profiles

Gewysig op deur CostaRica9

Gekose oplossing

Thanks for your reply. I have tried just deleting the e-mails today and they are moved to a deleted folder. I didn't try your solution. I don't know what went off and why it is now working on its own. I will bear your solution in mind in case it happens again. Again thanks for your reply.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Well the message is clear. the Bin folder that your trash is being redirected to is missing. Most unusual to have a folder called Bin, it must have been some sort of ntworld special. Usually trash folders are called trash or deleted. Back in the 1980s Apple sued anyone that used the term Bin, apparently they though that had some sort of intellectual property on the name.

So right click the account in the folder pane, select subscribe. This will show a listing of all folders on the IMAP account on the server. Note the name that looks like it is meant to hold deleted mail.

Right click the folder again and select settings. In Server settings for the account select the folder you identified in the last step as the one deleted mail is to be copied to.

Mail is marked as read when it is displayed in the reading pane at the bottom of the screen.

more options

Gekose oplossing

Thanks for your reply. I have tried just deleting the e-mails today and they are moved to a deleted folder. I didn't try your solution. I don't know what went off and why it is now working on its own. I will bear your solution in mind in case it happens again. Again thanks for your reply.