This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why my first page loading results in purple and pink, combination strips, since i updated?

  • 1 antwoord
  • 2 hierdie probleem
  • 10 views
  • Laaste antwoord deur guigs

more options

A purple and pink combination of strips shows while i first search or type anything on address bar. My first webpage results on a irritating, purple strips page with datas as well, which is barely readable. Then from second page all is working fine, and this problem am facing since my last update. Before that it is working fine. If here an option to send an attachment is there, then i would have shown you the screenshot of purple strips. Mine is lolipop 5.0 android version. Please fix it.

A purple and pink combination of strips shows while i first search or type anything on address bar. My first webpage results on a irritating, purple strips page with datas as well, which is barely readable. Then from second page all is working fine, and this problem am facing since my last update. Before that it is working fine. If here an option to send an attachment is there, then i would have shown you the screenshot of purple strips. Mine is lolipop 5.0 android version. Please fix it.

All Replies (1)

more options

HI pupu, This sounds like a graphics issue, however I do not know how to troubleshoot hardware of a mobile device. I can ask if you see this happen in other apps to narrow down the point of failure. Clearing the cache of the app might help if the device is already using alot of memory?