Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Microsoft Security Essentials "real-time protection" causes connection reset in firefox. Turn off "real-time protection" and the problem abates. Why is this?

  • 2 antwoorde
  • 3 hierdie probleem
  • 2 views
  • Laaste antwoord deur BIGM

more options

Microsoft Security Essentials "real-time protection" causes connection reset in firefox. Turn off "real-time protection" and the problem abates. Why is this?

Microsoft Security Essentials "real-time protection" causes connection reset in firefox. Turn off "real-time protection" and the problem abates. Why is this?

All Replies (2)

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process. See: • https://support.mozilla.org/kb/Server+not+foundhttps://support.mozilla.org/kb/Firewalls Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. ________________________________________ • http://kb.mozillazine.org/Browser_will_not_start_uphttp://kb.mozillazine.org/Error_loading_websites

more options

This is not a "server not found" error. It is "The connection was reset" error. Here is the error"

"The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

I tried your suggestion of "let your firewall ask again for permission to get full unrestricted access to internet for Firefox". This did not correct the problem. I'm using Windows Firewall in Windows 7.